Contact Us
Got a question about one of our reviews, spotted something out of date, or want to flag a casino we haven't covered yet? This page explains how to reach Non Gamstop Casinos and what we can (and can't) help with.
What we can help with
Non Gamstop Casinos is an independent research and comparison site covering casinos not on Gamstop, betting sites not on Gamstop, and the wider non-Gamstop market for readers based in the UK. We're happy to hear from you about:
- Corrections — if a bonus term, licence detail or feature has changed since we last checked
- Suggestions for casinos or slots not on Gamstop that you think deserve a look
- Feedback on how we rate and rank operators, including the criteria we use
- General questions about how non Gamstop casinos work, payments, or bonus terms
- Reports of broken links, outdated offers, or anything on the site that doesn't add up
What we can't help with
We don't operate any casino, process deposits or withdrawals, or hold player funds — Non Gamstop Casinos is a review and comparison resource, not an operator. That means we can't:
- Resolve a dispute over a bonus, withdrawal or account with a specific casino — that has to go through the operator's own support team, and where relevant, its licensing authority
- Access, verify or close down anyone's player account at a third-party site
- Offer financial or legal advice about gambling in your specific circumstances
If you're struggling with your gambling or want to explore self-exclusion options, our Responsible Gambling page has practical information worth reading first, whether or not you've contacted us.
Before you reach out
A lot of common questions are already answered elsewhere on the site. It's worth checking these first:
- Our Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed page covers how we rank operators, what each welcome offer involves, and the wagering terms attached to them
- The Terms and Conditions page sets out how this site operates, including our affiliate relationships
- Our About Us page explains who we are and the standards behind our reviews
How our review process works
Every operator that appears on Non Gamstop Casinos, including Betmica, Kikibet and Betninja, is assessed against the same set of criteria: game range, payment options, bonus terms, and how the site presents itself to UK players who are outside the Gamstop scheme. Commission from affiliate links never buys a higher position — ratings reflect our research, not payment received. If you think we've got something wrong, telling us helps keep the reviews accurate.
A note on eligibility
This site and the casinos it reviews are intended for adults aged 18 and over. Gambling involves financial risk, and self-excluding through Gamstop is a personal decision that some readers may want to revisit carefully before signing up elsewhere. If you contact us with a query related to self-exclusion or account safety, we'll point you to the right general resources rather than offering personal advice.
Response times
We aim to review messages as promptly as we can, though as a small editorial team we don't offer live or same-day support. For anything urgent involving your account, money, or a live gambling concern, contact the operator or a dedicated support service directly rather than waiting on a reply from us.